16 Mar 2025

RE5 Exam Question

A client lodges a complaint with an FSP and is dissatisfied with the response. The client wants to take the matter further. What is the NEXT appropriate step the client can take?

a) File a criminal case.

b) Report the matter directly to the Ombud for Financial Services Providers.

c) Contact SARS for investigation.

d) Submit a complaint to the JSE.